Terms and Conditions
Silver Tree Service Terms
Insurance by Contractor: Silver Tree Service LLC warrants that it is insured for liability resulting from injury to person(s) or property and that all employees are covered by Worker’s Compensation as required by law. Certificates of coverage are available upon request.
Scheduling/ Cancellation: Silver Tree Service LLC will arrive on scheduled performance date. Schedules are contingent upon weather, accidents, and other delays beyond our control, and shall not be liable for damages due to those delays Silver Tree Service LLC requests that the authorizing party provide at least 24 hours advance notice for cancellation. If a crew has been dispatched to the job site, the customer will be assessed a mobilization fee of $200.00 for incurred expenses. Cancellation fees may apply to any notice less than 24 hour notice.
Workmanship/Performance: Silver Tree Service LLC employees are professionally trained tree professionals in the tree care industry. Silver Tree Service LLC has 20 years experience in tree removal, trimming and pruning. All work will be performed professionally, with the appropriate tools and equipment for proper job completion.
Safety: Silver Tree Service LLC warrants that all arboricultural operations will follow all safety proceduresfor the safety of its employees and homeowner. The authorizing party agrees to not enter the work area during arboricultural operations unless authorized by the crew leader onsite.
Debris Removal: All debris from tree trimming and tree removal operations shall be cleaned up each day before the work crew leaves the site, unless otherwise coordinated by the client and crew leader. All lawn area shall be raked, streets and sidewalks shall be swept, and all brush, branches. The logs shall bescheduled for removed from the site.
Stump Removal: Process of utilizing a commercial stump grinder to remove stump to depth of 8-12” Inches below ground unless otherwise stated in the proposal. Unless specified in the proposal, stump removal is not included in the price quoted. Grindings from stump removal are not hauled unless specified in this proposal. Surface and subsurface roots beyond the stump are not removed unless specified in this proposal.
Additional Work: Any additional work will be discussed with Crew chief or Sales person and added to total scope of work invoice to be paid upon completion.
Unmarked Utilities: Silver Tree Service LLC is not responsible for damages to underground sprinklers, drain lines, invisible fences or underground cables unless the system(s) are adequately and accurately mapped by the authorizing party and a copy is presented before or at the time the work is performed.
Lawn & Surfaces Damage/Repair: Silver Tree Service LLC will attempt to minimize all disturbances to the customer’s lawn and surfaces. However Silver Tree Service must utilize vehicles & equipment to perform tree care services. Silver Tree Service shall not be liable for damages to landscaping, sod, plant material in the execution of its work or causes beyond their control (Examples: Ruts in yard due to wet conditions, limbs falling on flowerbeds, cracking of paved surfaces and/or sidewalk due to weight of trucks/equipment etc.).
Ownership: The authorizing party warrants that all trees listed are located on the customer’s property and if not, that the authorizing party has received full permission from the owner to allow Silver Tree Service LLC to perform the specified work. Should any tree be mistakenly identified as to ownership, the customer agrees to indemnify Silver Tree Service LLC for any damages or costs incurred from the result thereof.
Licenses/Permits: Silver Tree Service LLC is responsible for the costs of permits, licenses, and/or bonds required to perform specified worked under this contact to comply with all applicable local state and federal codes, rules and regulations. The customer/property owner shall be responsible for obtaining and paying for necessary approval from local HOA and other governing entities.
Insurance/Indemnity: Silver Tree Service LLC is insured for liability resulting from injury to persons or property, and all its employees are covered by Worker’s Compensation Insurance. The parties herein agree that in no instance may the customer seek damages in excess of Silver Tree Service LLC policy liability. Further, once work is completed by Silver Tree Service LLC under this contract, owner agrees to indemnify and hold harmless Silver Tree Service LLC and its agents for any injury, loss or expense associated with work performed or in any related to services performed with this contract.
Completion of Contract: Silver Tree Service LLC, agrees to do its best to meet any agreed upon performance dates, but shall not be liable in damages or otherwise for delays due to inclement weather, labor or any other cause beyond its control; nor shall the customer be relieved of completion for delays.
Terms of Payment: Unless otherwise noted in this proposal, the customer agrees to pay the account in full upon completion of the work. Failure to remit full payment within the payment terms will result in a finance charge of 18.99% per year compounded monthly. Payments not received within 90 days will assess a $50 late fee and may be turned over to collections.
Types of Payment: Checks, Money Orders, Cashier’s Check, Visa, MasterCard, Discover & American Express are all accepted.
Returned Check Fee: There will be a $35.00 fee charged for all checks returned to our office for in-sufficient funds.
Updated: June 2019